DarjeelingHIMALAYAS

Policies

The fine print, in plain words

PolicyRefund and cancellation policy

If you cancel, what you get back depends on how many days before departure you tell us in writing and on what the hotels, trains and airlines we booked will refund to us. We pass on every refund we receive, minus the charges set out below, within [14] working days of receiving it.

PolicyBooking terms and conditions

Prices on this site are indicative. Your written quote is the offer; a booking is confirmed when we receive your deposit and send written confirmation. Travel insurance with medical evacuation cover is a condition of booking.

PolicyPayments policy

We take a [25]% deposit to confirm a booking and the balance [45] days before departure. You can pay by [UPI, bank transfer (NEFT/RTGS/IMPS, SWIFT for overseas) or card]. We never ask for card details by email, WhatsApp or phone.

PolicyPrivacy policy

We collect the details you give us to plan and book your journey, and use them for nothing else. We share only what a hotel, airline, permit office or guide needs to provide a booked service. We do not sell your data.

PolicyCookie policy

This website uses one essential cookie to protect its forms. It uses no advertising or tracking cookies unless we add analytics, in which case this page will list them.

PolicyDisclaimer

We work hard to keep the information on this site accurate, but permits, park seasons, road and pass openings, festival dates, timings and prices change, sometimes at short notice. Check current status before you travel; your written quote is what counts.

PolicyAccessibility statement

We want this site to work for everyone, including people who use screen readers, keyboards or zoom. We aim for WCAG 2.2 level AA. If something does not work for you, tell us and we will fix it or give you the information another way.

Plan with a local

Tell us your dates. We send the real cost

Where you want to go, how many of you, and roughly what you want to spend a day. A planner who lives in these hills replies within one working day with a route and every rupee written down.

  • No payment to start
  • Shared jeep or private car, your choice
  • Homestays we have slept in
  • Change anything, any time before you book

Get a priced route

Within one working day. No payment to start.

We reply by email or WhatsApp. See our privacy policy.

Get my honest quote