DarjeelingHIMALAYAS

Policy · updated [DATE OF LEGAL REVIEW]

Privacy policy

We collect the details you give us to plan and book your journey, and use them for nothing else. We share only what a hotel, airline, permit office or guide needs to provide a booked service. We do not sell your data.

Draft for legal review. Text in [brackets] must be completed before launch.

What we collect

When you enquire: your name, email, phone number and the details of the journey you describe. When you book: passport details and dates of birth where hotels, permits or airlines require them, dietary and health notes you choose to share, and payment records. When you subscribe to our letter: your email address.

How we use it

To reply to your enquiry, plan and book your journey, look after you while you travel, keep accounting records and, if you subscribed, send our monthly letter. We do not use your data for advertising profiles.

Who we share it with

Only the suppliers who provide a service you booked (hotels, airlines, railways, parks and permit offices, drivers and guides) and our accountants and payment providers. Some are outside India; we share only what each one needs.

How long we keep it

Enquiries that do not lead to a booking: [24] months. Booking records: as long as Indian tax and accounting law requires, currently [8] years. Newsletter: until you unsubscribe.

Your rights

You can ask to see, correct or delete your personal data, or withdraw consent for our letter, by writing to [email protected]. We reply within [30] days. Under India's Digital Personal Data Protection Act you may also contact our grievance officer: [NAME, EMAIL].

This website

The site sets a security cookie for its forms and no advertising cookies. It loads fonts from Google Fonts, scripts from cdnjs and unpkg, and photographs from Wikimedia, and those services see your IP address when your browser requests their files. Our maps are drawn on our own server, with no map service. See the cookie policy for details.

Plan with a local

Tell us your dates. We send the real cost

Where you want to go, how many of you, and roughly what you want to spend a day. A planner who lives in these hills replies within one working day with a route and every rupee written down.

  • No payment to start
  • Shared jeep or private car, your choice
  • Homestays we have slept in
  • Change anything, any time before you book

Get a priced route

Within one working day. No payment to start.

We reply by email or WhatsApp. See our privacy policy.

Get my honest quote